Healthcare Budgeting in Singapore: Managing Out-of-Pocket Costs
Many expats arrive in Singapore expecting the legendary efficiency of the healthcare system but are blindsided by the "foreigner rate" that applies the moment they hand over their FIN card. I remember my first visit to a clinic in Orchard; I expected a routine bill and walked out wondering if I’d accidentally bought the equipment. This guide solves the mystery of Singapore’s tiered pricing, helping you navigate out-of-pocket expenses without draining your savings.
The Reality of Healthcare Costs for Foreigners
One of the steepest learning curves for any newcomer is realizing that the prices you see advertised on government websites often don't apply to you. Singapore’s healthcare system is world-class, but it is built on a foundation of heavy subsidies for citizens and Permanent Residents. As an Employment Pass or S Pass holder, you are essentially operating in a completely different financial ecosystem.
I spent my first year here assuming that because I was paying taxes, I’d eventually "qualify" for the lower rates I saw my local colleagues paying. I was wrong. The primary reason for the high sticker price is that Why Expats Are Excluded from MediShield Life and CPF Subsidies. Without access to these national insurance schemes, every dollar spent at a public hospital or a polyclinic comes directly out of your pocket or your private insurance. This means you are paying the "unsubsidized" rate, which can be three to five times higher than what a local pays for the exact same consultation.
The price gap is most visible at the primary care level. If you walk into a neighborhood GP, you might pay a reasonable amount, but the moment you require specialist care or hospitalization, the lack of subsidies becomes a massive financial hurdle. It’s not uncommon for a foreigner to pay S$150 for a specialist consultation that costs a citizen S$40. Understanding this disparity is the first step in building a realistic monthly budget that accounts for the occasional fever or unexpected sports injury.
The Cost of Basic Consultations
When you’re feeling under the weather, your first stop is usually a General Practitioner. In Singapore, you have two main choices: a private clinic or a government-run polyclinic. For a foreigner, the polyclinic isn't always the cheapest route. While locals flock there for subsidized care, How Much Does a GP Visit Cost for a Foreigner in Singapore? can vary wildly depending on the clinic's location and the time of day. A private GP in a residential area like Tiong Bahru might charge S$40 to S$60 for a consultation, while one in the Central Business District could easily top S$100.
Many expats make the mistake of thinking polyclinics are the "budget" option. However, as an unsubsidized patient, you might find that the wait times at a polyclinic—which can stretch into several hours—aren't worth the marginal savings. In fact, some private "heartland" clinics are actually more cost-effective when you factor in the value of your time. I usually recommend finding a trusted GP near your home rather than traveling to a polyclinic, as the personal relationship often leads to better long-term care management.
Medication costs are another "hidden" expense. In Singapore, doctors often dispense medication directly from the clinic. This is incredibly convenient, but it means you don't always get to shop around for the best price. Always ask for a breakdown of the bill. If the "cough mixture" is S$30, you might want to ask if there’s a generic version or if you can buy an over-the-counter equivalent at a pharmacy like Guardian or Watsons.
Specialist Outpatient Pricing
If your GP refers you to a specialist, the budgeting game changes significantly. In the public system, you will be classified as a "private patient" regardless of the hospital. This means you can choose your consultant, but you will pay the highest tier of fees. A first-time specialist consultation at a public hospital like SGH or NUH for a foreigner typically starts at S$150 to S$250, excluding any diagnostic tests like blood work or X-rays.
In the private sector, the ceiling is much higher. Specialist fees at premium hospitals can start at S$300 for a twenty-minute chat. If you are managing a chronic condition, these costs recur every few months. This is where having a robust international plan like Cigna Global becomes essential. These plans are designed to handle the high-end specialist costs that local "basic" plans often cap. Without such coverage, a series of specialist visits can easily wipe out a month's housing allowance.
I once had a recurring skin issue that required three specialist visits and a biopsy. The total bill came to nearly S$1,800. Had I not checked my insurance limits beforehand, I would have been in for a shock. It is vital to ask the clinic for a "Financial Counseling" session or a pro-forma invoice before committing to expensive procedures. Most reputable clinics in Singapore are very transparent about their fees if you ask upfront.
Navigating the Public Hospital Tier System
Singapore’s public hospitals are organized into clusters, and they are excellent. However, as an expat, navigating them requires understanding that "public" does not mean "free" or even "cheap." When you enter a public hospital, you are triaged not just by your medical need, but by your residency status.
The A&E (Accident & Emergency) department is a prime example. Every public hospital has a flat fee for A&E visits, which covers the consultation and basic investigations. For foreigners, this fee is usually around S$150 to S$200. This might seem manageable, but the costs escalate quickly if you are admitted. A&E Departments: Triage Systems and Payment at Public vs Private Hospitals is a critical read if you want to understand how the billing changes the moment you move from the emergency room to a ward bed.
Public hospitals offer different ward classes: A1 (single room), B1 (4-bed), B2, and C. As a foreigner, you are almost always restricted to A1 or B1 wards. This is a policy decision to ensure that subsidized beds (B2 and C) are reserved for citizens. A single night in an A1 ward at a public hospital can cost upwards of S$600, which is comparable to some private hospitals. Consequently, the "savings" of going public aren't always as significant as you might think.
Ward Classes and Admission Fees
When you are admitted to a public hospital, you will be asked to choose your ward class. For most expats, the choice is between A1 and B1. In an A1 ward, you get the privacy of your own room, air conditioning, and a television. It feels much like a hotel. In a B1 ward, you share a room with three other people. While the B1 rate is lower, you are still paying the "foreigner" version of that rate.
Budgeting for a hospital stay requires looking at the "Daily Ward Charge" and the "Treatment Fee." The ward charge is just for the bed and meals. Every blood test, every tablet of Panadol, and every visit from a rounding doctor is billed separately. If you are on a plan like SafetyWing, which is great for digital nomads or those in transition, you need to be very clear on whether your coverage is for "In-patient" only or if it includes these incidental daily costs.
I’ve seen newcomers choose the A1 ward because they want privacy, only to realize that their insurance has a "room rate cap." If your insurance only covers S$400 a night and the room is S$650, you are paying that S$250 difference out of pocket every single day. Over a week-long stay, that’s a S$1,750 surprise. Always check your policy's "Daily Room and Board" limit before you sign the admission forms.
Outpatient Diagnostic Services
One of the largest out-of-pocket expenses involves diagnostics: MRIs, CT scans, and specialized blood panels. In public hospitals, the wait time for these tests can be weeks unless it's an emergency. If you choose to go as a private patient to speed things up, you will pay full freight. An MRI in Singapore can range from S$800 to S$2,000 depending on the complexity and whether contrast dye is used.
The budgeting strategy here is to ask if the scan is truly urgent. If it can wait, you might save a few hundred dollars by having it done at a standalone diagnostic center rather than inside a major hospital. These centers often have lower overheads and offer competitive rates to self-paying patients. However, ensure that your specialist will accept the results from an outside lab before you book.
Another tip: always ask for the "cash price." Some diagnostic labs have different rates for insurance-billed versus self-paid patients. If you have a high deductible and know you'll be paying out of pocket anyway, the self-paid rate can sometimes be 10-15% lower. It’s a small win, but in the expensive world of Singaporean medicine, every bit helps.
| Service Type | Estimated Cost (Public – Foreigner) | Estimated Cost (Private) | Budgeting Tip |
|---|---|---|---|
| GP Consultation | S$40 – S$90 | S$60 – S$150 | Use heartland clinics for minor issues |
| Specialist Consult | S$150 – S$250 | S$300 – S$600 | Check if your insurance requires a referral |
| A&E Visit | S$150 – S$200 | S$300 – S$500 | Avoid for non-emergencies |
| MRI Scan | S$800 – S$1,500 | S$1,200 – S$2,500 | Compare standalone diagnostic centers |
| Single Ward (Night) | S$500 – S$800 | S$800 – S$1,200 | Check your insurance "Room & Board" cap |
Understanding Insurance Gaps and Deductibles
Most expats in Singapore arrive with a corporate insurance policy provided by their employer. This is a fantastic benefit, but it often lures people into a false sense of security. Corporate plans are usually "group" policies, which means they have aggregate limits that might be lower than you expect. If you have a major health event, those limits can be reached surprisingly quickly.
A common pitfall is the distinction between Understanding Corporate Health Insurance vs Personal Medical Plans. Corporate plans might cover you well for basic GP visits but have low ceilings for critical illnesses or surgery. I always tell friends to look for the "Inner Limits." This is where the insurance company says they will pay for surgery, but only up to S$5,000 per year. In Singapore, a simple appendectomy can cost S$15,000 at a private hospital. That S$10,000 gap is your responsibility.
To manage these gaps, many savvy expats take out a "top-up" or "portable" plan. Brands like Cigna Global offer high-limit coverage that sits on top of your corporate plan, ensuring that if you lose your job or hit your corporate limit, you aren't left stranded. This is particularly important because if you develop a condition while on a corporate plan and then try to buy personal insurance later, that condition will be considered "pre-existing" and excluded.
The Math of Co-pays and Deductibles
In recent years, the Singapore government has mandated that all new Integrated Shield plans (the local insurance standard) must include at least a 5% co-payment. While foreigners usually buy international private medical insurance (IPMI), many of these policies have also adopted Co-pays and Deductibles: How Singapore Medical Billing Works to keep premiums affordable.
A "Deductible" is the amount you pay before the insurance kicks in (e.g., the first S$2,000 of any hospital bill). A "Co-payment" is your share of the remaining bill (e.g., 10%). If you have a S$20,000 bill with a S$2,000 deductible and a 10% co-pay, you are looking at an out-of-pocket cost of S$3,800. For many families, having S$4,000 in liquid savings specifically for medical emergencies is a mandatory part of a Singapore budget.
I’ve met expats who chose a "zero-deductible" plan to avoid these costs, but their monthly premiums were astronomical. The "sweet spot" for many is a plan with a modest deductible (around S$1,000) which keeps the monthly cost down but prevents a catastrophic financial hit. If you are healthy and young, a plan from SafetyWing might offer the right balance of travel-friendly coverage and emergency protection without the heavy price tag of a full-service executive plan.
Claiming and Reimbursement Hurdles
In many countries, you just show your insurance card and walk away. In Singapore, unless your clinic has a "Direct Settlement" or "Letter of Guarantee" arrangement with your insurer, you may have to "Pay and Claim." This means you pay the full bill on your credit card and wait 14 to 30 days for the insurance company to reimburse you.
For a S$50 flu visit, this isn't a problem. For a S$10,000 surgery, it’s a massive cash-flow issue. Before any major procedure, you must contact your insurer to get a Letter of Guarantee (LOG). This is a document the insurer sends to the hospital promising to pay the bill directly. Without an LOG, the hospital will require a significant cash deposit (often S$5,000 to S$10,000) upon admission.
I once had to pay for a minor procedure out of pocket because it was a weekend and I couldn't reach my insurer’s authorization department. It took six weeks to get that money back. The lesson? Always keep a credit card with a high limit available specifically for medical emergencies, and always try to schedule procedures during business hours when your insurance company's "Case Management" team is active.
Budgeting for Families and Maternity
If you are moving to Singapore with children, your healthcare budget needs a significant upgrade. Children in the tropics are prone to everything from HFMD (Hand, Foot, and Mouth Disease) to recurring ear infections. While the healthcare is excellent, the costs of frequent pediatric visits can add up to several hundred dollars a month.
One major area of concern is vaccinations. Unlike citizens, foreigners do not get subsidized vaccines at polyclinics. You will pay the full commercial rate for every jab. Pediatric Clinics: Childhood Vaccinations and School Medical Forms is an essential resource for parents, as many international schools require a specific set of vaccinations that may differ from your home country’s schedule. Budgeting roughly S$150 to S$300 per vaccination visit is a safe bet for the first two years of a child's life.
Pediatricians in Singapore also tend to be highly specialized. While a GP can handle a cold, most expat parents prefer to see a dedicated pediatrician. These specialists, especially in areas like Orchard or Mount Elizabeth, often charge S$100 to S$150 just for the consultation. If your child needs a nebulizer or specialized medication, that visit can easily touch S$300.
The High Cost of Maternity Care
Singapore is a wonderful place to have a baby, but it is also one of the most expensive in the world for maternity care if you aren't a citizen. Most expat-friendly OBGYNs offer "Maternity Packages" which cover consultations from week 12 to birth. These packages usually cost between S$2,000 and S$4,000, but they do not include the hospital stay, scans, or blood tests.
The hospital bill itself is the real budget-killer. Cost of Giving Birth in Singapore: Natural vs C-Section Estimates can range from S$8,000 for a straightforward natural birth at a public hospital to over S$25,000 for an unplanned C-section at a private hospital like Gleneagles. Most international insurance policies have a "waiting period" (usually 10 to 24 months) before they cover maternity. If you arrive in Singapore already pregnant, you will likely be paying for the entire experience out of pocket.
When I was planning for my second child, we sat down and realized that a private hospital birth would cost as much as a small car. We opted for a public hospital (NUH) as private patients. The care was impeccable, and we saved about S$5,000 compared to the private options. However, we still had to pay a S$10,000 deposit upon admission because we didn't have maternity insurance. If you're in this boat, start a "Baby Fund" the moment you see that blue line.
Managing Ongoing Childcare Health Costs
Beyond the "big" events, there are the monthly "nuisance" costs. School physicals, dental checkups, and the inevitable "school bug" visits. Many expat families find that their corporate insurance has a "per visit" cap (e.g., S$50). If the pediatrician costs S$120, you’re paying S$70 out of pocket every time.
One way to manage this is to use "Group GP" networks. Many insurers have a list of "Panel Clinics" where the consultation fee is pre-negotiated. If you use a panel pediatrician, your out-of-pocket cost might be zero or a flat S$15 co-pay. It’s worth spending an hour on your insurance portal to map out the panel clinics near your home and your child's school before you actually need them.
Finally, don't forget the cost of specialized support. If your child needs speech therapy or occupational therapy, these are rarely covered by standard insurance and can cost S$200 per hour. If you suspect your child might need these services, look for an insurance plan like Cigna Global that allows for "modular" add-ons specifically for outpatient therapies.
Dental, Vision, and Ancillary Costs
In the world of Singaporean insurance, teeth and eyes are often treated as "luxury items." Most standard corporate plans exclude dental and vision entirely, or provide a very small annual allowance (e.g., S$200). If you need a root canal or a new pair of glasses, you are almost certainly paying for it yourself.
Dental care in Singapore is bifurcated. You have the high-end clinics in the CBD that cater to expats with "spa-like" environments, and then you have the neighborhood dentists in the heartlands. A routine cleaning at an expat-focused clinic might cost S$150 to S$200. The same service in a neighborhood like Clementi or Toa Payoh might be S$80.
For anything major, like orthodontics or crowns, the prices can be eye-watering. Braces for a teenager can cost between S$4,000 and S$8,000. Many expats actually find it cheaper to fly back to their home country (or to Bangkok) for major dental work, though the "flight + treatment" math only works if you were going home anyway.
Vision Care and Optometry
Vision care is slightly more predictable. Singapore has an abundance of optical shops, from budget-friendly chains like Owndays to high-end boutiques. A basic eye exam is often "free" if you buy frames, but a comprehensive check by an optometrist for eye health (glaucoma, etc.) will cost around S$50 to S$100.
Contact lenses are widely available and generally cheaper than in the US or Europe. However, you still need a valid prescription. If you are a long-term wearer, it’s worth budgeting for an annual checkup. If you’re considering more permanent solutions, the cost of LASIK in Singapore is quite competitive, usually ranging from S$3,000 to S$5,000 for both eyes. This is one of the few medical expenses that has actually stayed relatively stable over the last few years.
One thing to watch out for: prescription sunglasses. The tropical sun is brutal, and you will need them. A good pair of prescription polarized lenses can cost S$400+. Since this is rarely covered by insurance, it’s a "once every two years" budget item you should plan for in January.
The Prescription Medication Trap
As mentioned earlier, doctors in Singapore usually dispense medication. This is convenient but expensive. For chronic medications—like those for high blood pressure, asthma, or birth control—the markup at a clinic can be 100% or more.
You can ask your doctor for a written prescription to take to an external pharmacy, but be warned: some doctors charge a "prescription fee" to write it. Even so, for long-term meds, it’s usually cheaper to buy them at a hospital pharmacy or a large retail pharmacy like Guardian. Furthermore, Why You Need a Local Doctor’s Prescription for Your Regular Medication is important because Singapore has very strict rules about importing meds. You cannot simply have your "home" doctor mail you your pills.
If you are on specialized medication, check if it’s even available in Singapore. Some brands aren't registered here, and your local doctor might have to apply for special "HSA" (Health Sciences Authority) approval to import it for you. This process is slow and expensive. I always advise newcomers to bring a three-month supply of any essential meds (with a doctor's letter) and immediately find a local GP to start the transition process.
Emergency Preparedness and Repatriation
Nobody likes to think about the worst-case scenario, but in Singapore, an emergency can be a financial catastrophe if you aren't prepared. The first thing to know is the difference between 995 and 1777. 995 is for life-threatening emergencies (heart attack, major trauma) and is managed by the SCDF. 1777 is for non-emergency medical transport.
As an expat, Ambulance Fees: When Is a Ride Free and When Do You Pay? is a nuance you must understand. If the SCDF deems your 995 call a "non-emergency" (e.g., you called them for a broken toe), you will be charged a S$274 fee. If it’s a genuine emergency, the SCDF ambulance is free for citizens, but foreigners are often billed for the service. Always have a ride-hailing app like Grab or Gojek as your "secondary ambulance" for non-life-threatening issues like a high fever or a sprained ankle.
The emergency room fee at a public hospital is just the tip of the iceberg. If you are stabilized and then need surgery, you are now a "private patient" in a public system. The bills will start racking up by the hour. This is why having a "Medical Emergency" credit card with a S$20,000 limit is a standard piece of advice for the Singapore expat community.
The Importance of Medical Evacuation
While Singapore has world-class doctors, sometimes you just want to go home. Whether it's to be near family during a long recovery or because a specific treatment is better in your home country, medical repatriation is incredibly expensive. We are talking S$50,000 to S$150,000 for an air ambulance.
Standard local insurance almost never covers this. You need to ensure your policy specifically includes "Medical Evacuation and Repatriation." Medical Evacuation and Repatriation: Why Expats Need International Cover is particularly relevant if you travel frequently for work around Southeast Asia. If you have an accident in a neighboring country with less-developed healthcare, you want to be flown back to Singapore immediately.
SafetyWing is a popular choice for this because their coverage is built for people who move between borders. For more permanent expats, Cigna Global’s international modules offer some of the best repatriation benefits in the market. I once saw a colleague get a S$80,000 bill for a med-evac from Indonesia after a diving accident. Because he had the right rider on his insurance, he paid nothing. Without it, he would have been paying that off for a decade.
Preparing an "Emergency File"
To manage costs and speed up treatment, every expat should have an emergency file (digital or physical). This should include a copy of your passport and FIN, your insurance card, a list of any allergies, and a "Letter of Authorization" if you have kids and a helper.
If your helper needs to take your child to the A&E while you are at work, they need to show that they are authorized to make medical decisions and that the insurance/payment is sorted. I usually leave a pre-signed form and a "debit card" with a set limit for my helper to use in emergencies. This avoids delays in triage where the hospital might be waiting for a "guarantor" to show up.
Lastly, make sure someone back home knows where your insurance details are. If you are incapacitated, your family needs to be able to contact your insurer immediately to trigger that Letter of Guarantee. Most insurers have a 24/7 hotline—save that number in your phone under "AA Insurance" so it’s at the top of your contacts list.
Strategic Budgeting and Payment Methods
Budgeting for healthcare in Singapore isn't just about how much you spend, but how you pay. This is a very digital-forward country, and the way you interact with the medical system can save you time and money.
The "HealthHub" app is a tool you should download on day one. Using the HealthHub App as a Foreigner with Singpass allows you to see your appointments, lab results, and—most importantly—pay your bills from public hospitals. Using the app to pay often allows you to avoid the long queues at the hospital's billing kiosks. It also keeps a digital paper trail for your insurance claims.
Another strategy is to use "High Cashback" or "Miles" credit cards for medical bills. Since medical expenses in Singapore can be large, you might as well earn a flight to Bali out of your surgery. Some cards specifically categorize "Medical Services" as an eligible spend for rewards, while others exclude it. Check your card's terms and conditions; I once paid a S$5,000 bill on a card that gave 4 miles per dollar, essentially getting a "free" regional flight as a silver lining.
The GIRO and PayNow Advantage
For recurring costs, like chronic medication or physical therapy, setting up a GIRO (automatic bank deduction) can sometimes lead to small discounts or, at the very least, avoids late fees. Most public hospitals and large clinic groups like Raffles Medical offer this.
PayNow is also ubiquitous. Many smaller specialist clinics actually prefer PayNow over credit cards because the transaction fees are lower for them. While this doesn't directly save you money, it builds goodwill with the clinic staff, which can be helpful when you’re trying to squeeze in a last-minute appointment or asking for a discount on a large bill.
I also recommend keeping a separate "Medical Sinking Fund" in a high-yield savings account. Even with great insurance, the "pay and claim" delay means you need liquidity. Aim to keep about S$5,000 to S$7,000 in this account. If you never use it, it’s just more interest for you. If you do need it, it’s the difference between a stressful medical event and a financial disaster.
Comparative Shopping for Elective Procedures
For elective procedures—like a colonoscopy, a health screening, or minor cosmetic surgery—you have the luxury of time. Do not just go to the first clinic your friend recommends. Call three different hospitals and ask for their "Package Price" for the procedure.
You will be surprised at the variance. A colonoscopy at a private hospital might be S$3,500, while the same procedure at a public hospital as a private patient might be S$1,800. If your insurance has a co-pay, that S$1,700 difference is real money in your pocket. Always ask if the package price is "all-in" (including the doctor's fee, the facility fee, and the anesthesia) or just the facility fee.
Finally, consider the timing. Some clinics offer "Year-End" or "Great Singapore Sale" discounts on health screenings and dental packages. If you are due for your annual checkup, waiting for a promotion can save you 20-30%. It sounds strange to "shop" for healthcare, but in Singapore’s private-leaning system, it’s a necessary skill.
Long-Term Health Planning
If you plan to be in Singapore for five years or more, you need to think beyond the immediate flu. Managing long-term health as an expat requires a shift from "reactive" to "proactive" spending. This is where you can actually save the most money over the long haul.
Annual health screenings are a big part of the culture here. Companies often pay for a basic one, but as you get older, you should consider more comprehensive options. Executive Health Screenings: Are the Expensive Packages Worth It? is a common question. These packages can range from S$200 to S$5,000. For most people under 40, the "standard" package is enough. Over 40, adding things like cardiac stress tests or cancer markers can be a life-saving investment.
The reason these are "budget friendly" in the long run is that they catch issues like hypertension or high cholesterol early. Managing these with a generic pill from a pharmacy is infinitely cheaper than treating a heart attack five years down the line. Most international plans like Cigna Global even offer a "Wellness" benefit that pays for these screenings once a year.
Managing Chronic Conditions in the Tropics
If you have a chronic condition like asthma or eczema, the Singaporean environment (humidity, haze, air conditioning) can be a trigger. Budgeting for these means accounting for regular prescriptions and the occasional specialist "tune-up."
I found that my asthma worsened during the "haze" season (usually Sept/Oct). I now budget an extra S$200 every year for a new set of inhalers and an air purifier filter before the haze arrives. Being proactive like this prevents a much more expensive trip to the A&E when you can't breathe.
For those with diabetes or hypertension, look into the "Chronic Disease Management Programme" (CDMP). While the subsidies are for locals, many private clinics follow the CDMP protocols, which are designed to keep costs predictable. Ask your doctor for a "Long-Term Management Plan" and a cost estimate for the next 12 months. This allows you to set aside the money in your monthly budget rather than being surprised by a large bill every quarter.
Retiring or Relocating: The Exit Strategy
The final piece of the budgeting puzzle is what happens when you leave. If you have been on a corporate plan, you will lose your coverage the day you resign. If you have a medical event during your "notice period," you might find your employer's HR being very difficult about claims.
This is why "portability" is the most important word in expat insurance. If you have a personal plan with Cigna Global, you can take it with you to your next country (usually). If you are moving back to a country with socialized medicine (like the UK or Australia), you might just need a "bridge" plan like SafetyWing to cover you for the flight and the first few weeks back home until you are back in the local system.
Whatever you do, do not let your insurance lapse the moment you finish your job. I’ve seen expats get into a car accident on the way to the airport, only to realize their corporate cover ended at midnight the day before. Budget for that "extra month" of personal insurance to ensure you are covered until you are safely through the front door of your next home.
Disclaimer
This guide is for informational purposes only and does not constitute financial or medical advice. Healthcare costs and insurance policies in Singapore change frequently. Always consult with a licensed insurance broker or a medical professional regarding your specific circumstances and verify all costs with the relevant healthcare providers before undergoing treatment.